DriveU Now Comes With a Car: Introducing Rentals by DriveU

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Have you ever planned a big day: an airport run with tight timing, a client meeting across town, a wedding where everything has to feel "just right," or a long-weekend getaway you've been looking forward to and then realised the ride is the one thing you still don't fully trust?

You want the comfort of a good car. You want a chauffeur who shows up on time, speaks politely, drives smoothly, and understands the basics of service. You want something that feels premium. And most importantly, you don't want to spend the day managing it.

That's exactly why we're excited to introduce Rentals by DriveU, a chauffeur-driven car rental service built for customers who want a reliable, clean car with a professional chauffeur, without the uncertainty that often comes with arranging travel in unfamiliar cities, coordinating multiple vendors, or dealing with last-minute surprises.

Read More: https://www.businesstoday.in/latest/corporate/story/driveu-expands-with-rentals-by-driveu-to-offer-luxury-chauffeur-services-519248-2026-03-05

Why we built Rentals by DriveU?

DriveU is known for helping people book professional drivers for their own cars. Over the years, we kept hearing a clear request:

“Give us the same DriveU service quality, but with the car included.”

Customers wanted a more curated experience for moments that matter—weddings, business travel, airport transfers, long-weekend trips, pilgrimages, and family travel where comfort and reliability are non-negotiable. We also saw a strong demand from NRIs and international visitors who want a trusted, service-led travel option without having to figure out local logistics, routes, or language barriers.

So we built Rentals by DriveU with one goal: make premium chauffeured travel feel effortless.

“We revolutionised on-demand driver service with a combination of pricing transparency, tech prowess and customer support,” said Rahm Shastry, CEO, DriveU. “Over the years, our customers have consistently asked for one thing: the same service reliability they trust from DriveU drivers, but with a car included for occasions that demand a more curated experience. Additionally, we have a huge cohort of NRIs and international visitors who are looking for the ‘DriveU-level’ service for their travel needs. That’s why we designed Rentals by DriveU to deliver chauffeured car service with our marquee service quality.”

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Rentals by DriveU is built with service at the core

Rentals isn't just "a car with a driver." It’s a service experience built around the moments customers care about most.

Professional chauffeurs, trained for premium service
Chauffeurs are groomed to deliver a calm, polite, and reliable experience—because how you're treated during the ride matters as much as the ride itself.

A clean, reliable car—ready when you are
From everyday sedans to premium luxury vehicles, Rentals is designed to make the vehicle experience feel consistent and predictable.

Real-time support when you need it
Travel plans change. Questions come up. Rentals is backed by a dedicated operations and support layer to help customers stay on track.

Designed for comfort and confidence
Whether it’s an important meeting, a family airport pickup, or a wedding day schedule, Rentals is built to reduce uncertainty and make every trip feel composed.

What we're piloting today, and what's next

We’ve set up a dedicated Rentals team in Bengaluru and are currently running a pilot to fine-tune the operating model before scaling to additional cities including Mumbai, Delhi NCR, Chennai, and Hyderabad.

Rentals is being built with a tightly-managed operations layer, covering:

  • Fleet onboarding and readiness

  • Chauffeur grooming and service standards

  • Trip preparation and punctuality controls

  • Real-time support and issue resolution

We currently have access to a network of 1,500+ cars, ranging from sedans to premium luxury vehicles such as Mercedes-Benz and BMW.

Clear SLAs for the moments that matter

For premium travel, the "small" moments aren’t small at all. That’s why we’re designing clear service SLAs around critical points in the journey, including:

  • Arrival punctuality

  • Last-mile readiness

  • Customer handover experience

Where Rentals by DriveU fits in the DriveU story

Rentals by DriveU marks an important expansion beyond our core driver-on-demand offering. We’re entering India’s fast-growing chauffeur-driven mobility market with a clear point of view: Customers don’t just want a ride. They want a dependable experience.

How to book Rentals by DriveU

To book in India: Open the DriveU app and choose Rentals to select your city, trip type, and vehicle.
If you're outside India / planning travel: Book the service directly here rentals.driveu.in

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